What does ISO 9001:2008 mean?
In short, ISO 9001 is an example of a quality management system.
According to the 9000Store, “A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization. (i.e. areas that can impact the organization’s ability to meet customer requirements.)”
“ISO 9001:2008 is focused on meeting customer expectations and delivering customer satisfaction so you must pay attention to the customer.”
A Quality Management System in its basic concept is quite simple. It seeks to,
- Recognize interested party requirements including Licenses to Trade, guidelines, customer requirements, and the chosen management system standard(s).
- Ensure that all requirements have been met.
- Confirm that employees receive applicable training in the quality system requirements.
- Determine processes, their interaction, inputs and outputs.
- Produce records or evidence that system requirements have been met.
- Measure, monitor and report the performance of the QMS.
- Plan changes to the QMS and take actions to address risks and opportunities as a result of changes.
- Perform internal audit to analyze the QMS and correct nonconformities.
- Continually improve the QMS.
Meet an ISO 9001: 2008 Certified Company! Sound Manufacturing Inc.